Getting Started
Note:
This email tutorial section pertains to any customer who receives the
InterMail mail service. This includes customers with
all existing caribe-web accounts.
The online mail interface allows you to set up email accounts and check your email messages from almost any computer with Internet access. To access your online mail interface, go to
http://webmail.registeredsite.com.
For the following examples, you must substitute your actual domain name anywhere “example.com” is written.
If you are logging on to the email interface for the first time and need to set up your email accounts, use the
entire administrative user name (usr1234@example.com) and password assigned to you in the "welcome/account information" email you received when you set up your hosting plan. If your hosting account is new, please allow 24-48 hours for your domain to propagate throughout the Internet before you can receive mail. You will be able to log on, set up your email accounts, and send mail before your domain has propagated.
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To set up new accounts, click
Administration in the left-hand menu, then click Assign. Follow the instructions on the form to create new mail accounts. After using the form to set up each mailbox, you must click "Submit Changes" at the bottom of the page.
Any time you wish to access the mail interface, you will need to type the user name and password for the account from which you wish to retrieve mail. After you log on, you will be able to access all the functions of the account. If you log on with your administrator user name, you will also be able to administer the users. (You will not be able to read their mail).
Note: you must include your domain with your user name as illustrated above, or you will not be able to log on to the system.
Managing Your Email Accounts
To make any changes to your users’ email setup, such as adding mailbox storage space, access your administrative Interface at
http://webmail.registeredsite.com/. Log on using your administrative user name and password as described above, then click
Administration. Your user name is your entire email address including your domain. (Example: usr1234@example.com).
Mail users wishing to configure options such as signatures, personal information, and
autoresponders must log on, click Options in the left-hand menu, then select from the buttons at the top of the page. After setting up your options, you
must click OK at the bottom of the form, then wait for the "Continue" page to appear in order for your options to be saved. Click "Continue" to return to the mail interface.
***Important***
Your email addresses at example.com will only work as long as yourdomain.com is an active domain name. If you have just opened your account it may take a couple of days before your domain is active and email at example.com starts to work. If your domain registration has lapsed, your email will not work.
Generic Configuration Instructions
Configuring email settings may be different from program to program, but all email programs require the same basic information. This document lists the different items required by most email programs, and their proper configuration. If you have difficulty trying to figure out how to configure your particular software, please consult the documentation that came with that program or contact the software manufacturer. There is also a link at the bottom of this page for configuring email clients.
POP mail
Some email programs can check other types of email boxes as well as POP. If your program asks you which type of email box you are using, select the option for POP email. POP email is already the default for most programs.
Address, Return Address, Reply-To Address
This is similar to the return address on a postal letter. Enter the email address of your account here. (Example: popID@example.com)
UserID,
popID, User name
Enter the user name that you selected when you created your POP account. Some programs will ask for a
POP Account instead. In this case, enter your
popID@example.com.
NOTE: Netscape users, enter
popID/example.com.
Password
Enter the password associated with your POP email box. Some programs do not ask for the password until you check your mail.
POP Server Name, Incoming Server Name
Enter 'pop.registeredsite.com' for the POP server name.
SMTP Server Name, Outgoing Server Name
Enter the SMTP server. This will be 'smtp.registeredsite.com'. If there is SMTP blocking, you may have to use your ISP's outgoing mail server.
Retrieving mail via the Web
Visit
http://webmail.registeredsite.com/. You will be prompted for your user name and your password.
To configure an email client (such as Outlook) to check your
InterMail account,
Click here
. You must set up users in
InterMail before configuring a mail client.
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IMPORTANT:
Wherever you see pop.registeredsite.com and
smtp.registeredsite.com noted, you must type this
information exactly as it is written. Do not use
pop.yourdomain.com or
smtp.yourdomain.com.
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